iPhone Tip: The Trouble with Doubles (When Syncing Contacts)

Find this tip and many more in Tony’s Tips for iPhone User’s Manual, a $2.99 iPhone app by Tony Bove.

A lot of my friends have had troubles with doubles after jumping into iPhone 3.0 and syncing with Exchange or MobileMe. A typical scenario: you try to sync Contacts to not only synchronize with the Exchange Server at work, but also with your Contacts folder on your PC — which may be already synced to Exchange. This results in duplicates of every contact (with some in triplicate and quadruplicate, if that’s a word).


You can sync with both your “local” PC folder and Exchange — the two sets of contacts are separated into Groups on the iPhone. You can select only one of the two Groups, rather than All, when accessing contacts on your iPhone (the other Group would always be there, but with dupes of the first Group). But this can be inconvenient, and if you also sync your PC folder of Contacts with Exchange, you could end up with dupes in both Groups.

This scenario can also happen with MobileMe if you sync with MobileMe from your iPhone and also use iTunes to sync with your Address Book on your Mac, or Outlook on a PC — especially if you set up MobileMe first. If you use iTunes syncing first, then set up MobileMe syncing, you get the choice to merge your Contacts, and you shouldn’t have dupes.

But what if you already “got duped”?

You can turn off syncing your Contacts in iTunes (if you are still syncing them from iTunes). Next, turn off syncing of your MobileMe or Exchange Contacts (not Calendars, Bookmarks, or Mail, just Contacts) on your iPhone. When you do, you are given the choice to remove the existing data from your iPhone, which is a good thing and you should do it. You can then resync, starting fresh with the Contacts from the MobileMe or Exchange server.

For all this (and more details), see Resyncing iPhone Contacts to Fix Duplicates or Corrupt Entries in Tony’s Free Tips (adapted from my iPhone app, Tony’s Tips for iPhone Users Manual).

That should fix your trouble with doubles, even trouble with triples. Quadruples? You got problems.


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It’s Only Tunes and Videos (But I Like It)

Today’s “It’s Only Rock and Roll” press event held by Apple (best of the live coverage here) held no real surprises other than the triumphant return of Steve Jobs to the stage. Rumors and insider reports had already clued us into the album-package feature of the iTunes Store, better apps management in iTunes 9, and the video camera for the iPod nano. What’s missing are the video camera for the iPod touch, and Blu-Ray support for iTunes. And, of course, the Beatles.

The iTunes Store has been redesigned to be more airy, less cluttered, and more social. Arrows next to “buy” lets you automatically gift music or add to a wish list, and send directly to Facebook or Twitter. And with the iTunes LP package for albums, including videos, liner notes, credits, and other customized content that you used to get when you bought LPs in the past. This is great news for us baby boomers who still love classic rock; it may not be so impressive for the younger generations that are plugged into current bands and their Facebook/MySpace/Twitter streams. One wonders whether the established music industry is simply trying to find another way to revitalize itself, using once again classic rock. After the baby boomers stop buying the same music again, this strategy may turn out to be hopeless — for the record companies. But not for Apple, which reaps the short-term rewards of selling the music.

iTunes 9 includes some new music syncing features to make it easier to be picky about what you sync. And the long-awaited app browsing and syncing features are finally on board. You can use iTunes to arrange your iPhone or iPod touch Home screens and move apps around — on the left you can see all the apps in the library, and on the right, rearrange the Home screens. Apple also added the Genius feature to the iPod touch and iPhone (via iPhone OS 3.1 software, available free), and to iTunes, so that the store makes recommendations to you based on what you own. The new Home Sharing feature lets you copy songs, TV shows, movies, and so on, to up to five computers “in your house” (presumably, your local-area network). You cab see all the computers you can share with, and see the content, and also drag the content to copy it to your library. That’s better than streaming the content.

After a bit of promotion about how well the iPod is doing as a family of products (over 220 million sold, with a market share of 73.8 percent), we learned that more than 50 percent of buyers are new to the iPod. That’s great for writers of how-to books on the iPod (like me, with my iPod & iTunes For Dummies and iPod touch For Dummies).

The iPod touch is getting faster (with Open GL for graphics), there are 21,178 entertainment titles in the App Store, and Apple is lowering its price and boosting its memory — 8GB for $199, 32GB for $299, and 64GB for $399. But no camera yet. The iPod touch will most likely be updated or subsumed into a new tablet version when the latter is introduced.

The iPod nano, however, is ready for prime time, sporting a video camera on the back (available today, just ordered it online as I write this). The iPod nano comes in many colors, 8GB for $149, 16GB for $179. The camera captures H.264 VGA video, 640 by 480 pixels, up to 30 frames per second with AAC audio. You can watch the video on your iPod nano, sync the video to your computer, and with one click, send it to YouTube. The camera offers 15 real-time special effects such as Sepia, Black and White, X-Ray, Film Grain, and Twirl. The iPod nano also offers an FM tuner with two excellent features: iTunes Tagging and Live Pause.

So, all in all, it’s only tunes and videos this time, but I like it. Still, I miss the Beatles, and I hope the iTunes LP is put to good use on their albums.

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Apple and Beatles Come Together Over iTunes

In honor of the song “Revolution 9” (“Number nine, number nine….”), Sept. 9, 2009 (09/09/2009) will be both Beatles Day and iTunes/iPod Day as Apple rolls out new features for iPods (including cameras), a new version of iTunes (with support for Blu-ray DVDs), and, according to rumors, an album format for the iTunes Store that takes full advantage of the Beatles’ album graphics, lyrics, and liner notes. An iTunes/Beatles announcement is very likely, as well as an appearance by Steve Jobs, according to sources.

On the same day, Apple Corps (label for the Beatles) and Harmonix Music Systems (owned by MTV) will introduce The Beatles: Rock Band game for the XBox 360, Playstation 3, and Wii (see insider video interview). My guess is that the game will also appear on the iPod touch — since Apple (the consumer electronics company) wants to promote the games aspect of the iPod touch platform.

Why do I care so much about the Beatles appearing on iTunes, or their game on the iPod touch?

Back in Feb. 2007, I wrote (in Splendid Time is Guaranteed For All) that the Beatles catalog would soon be made available online by its owner, Apple Corps, for legal downloading from multiple online music services as well as iTunes. Beatles music was a turning point in the history of pop music, its CDs were a turning point in the history of CD sales, and its power, I thought, would once again prove to be a turning point in the history of online music. Besides, baby boomers would be excited, and that should stimulate downloads for record labels — baby boomers (those of us over 50) are the folks more likely to buy music for downloading, compared to the younger generations that are used to downloading free music.

Why it has taken so long is another story — getting all the rights lined up, getting all the new products ready (including The Beatles: Rock Band game and all 13 albums remastered), and getting the remaining Beatles approval. That it has taken so long means its impact is reduced from what it would have been in 2007. The Beatles may command the power to legitimize a medium — as it will with Rock Hero games, as more people over 30 buy them — but the iTunes Store is already thriving. Still, the Beatles remastered catalog has the power to forge a new format for historic albums on iTunes, and the game will certainly generate more sales of downloaded music and more interest in rock-hero games among the baby boomers, who haven’t yet turned on to them in large numbers.

I care most about the iTunes album goodies, which will indeed cause me to open my wallet for music I already own. I care about the remastered music, which will be available quickly for downloading. And I mostly care about the influence the Beatles may yet have on the next generation with these new products — including the message that the love you make must equal the love you take. May we all someday live in a Yellow Submarine.

P.S. Most of the song “Revolution 9” was recorded on May 30, 1968, during sessions for “Revolution” — Sept. 9, 1969 is not significant, though two days later John Lennon would add overdubs to one of my favorite unreleased songs, “What’s The New Mary Jane“, and the Fab Four worked on “Helter Skelter” on Sept. 9, 1968.

Here are versions of “I am the Walrus” by other bands:

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iPhone Tip: Find it and Wipe – But Can Find My iPhone be used Maliciously?

The Find My iPhone feature of MobileMe is cool, but how easy is it for someone to use it in a malicious way to remotely wipe your iPhone? As easy as getting your MobileMe password. An angry ex-spouse who knows your password could bomb your iPhone from anywhere. The folks at Palm might already be plotting ways to capture passwords for the accounts of Apple executives.

Fortunately if you are within reach of the computer you synced it with, you can restore your personal information and settings, as well as your content, by connecting the iPhone to your computer and restoring it from a previous backup using iTunes. Such an attack on your iPhone would therefore merely be a nuisance. But if you’re traveling without your computer, it could be a damn nuisance. You might want to disable the feature if you have enemies… but then, you won’t be able to find your iPhone if you lose it.

The Find My iPhone feature of MobileMe was well received at the Worldwide Apple Developer Conference, and already stories are surfacing about how useful it is and how folks have found their iPhones using it (such as the hilarious story of three Lego geeks in Chicago confronting a possible thief). If you have lost your iPhone or you think it may have been stolen, and you have already enabled the Find My iPhone feature, you can find its approximate location on me.com. You can also display a message and play a sound on your lost iPhone (a message such as “Please help me find my owner, call me at 415-xxx-xxxx!!”). And if you think the iPhone is stolen and you want to delete all personal information and media on it, you can remotely wipe it, restoring it to factory settings.

To learn more about now to use Find My iPhone, see “Find My iPhone with MobileMe” in Tony’s Free Tips (adapted from my iPhone app, Tony’s Tips for iPhone Users Manual).

The ability to remotely wipe all the data from your lost or stolen iPhone is an innovative way to protect information, and this capability plays well in the corporate world of trade secrets and high finance. As for the rest of us, are we entering a new weird phase of cyber devilry? The fact is, anyone with your MobileMe password can go find your iPhone and remotely wipe its contents.

A key weakness of the feature is that it can be easily disabled by removing the SIM card (if the iPhone thief is that clever). Also, if you contacted your service provider to report your iPhone lost or stolen before using the Find My iPhone feature, the SIM was most likely deactivated by the provider and you would no longer be able to locate, display a message on, or remotely wipe your iPhone. So use Find My iPhone first! For more details, read Apple’s KnowledgeBase article Troubleshooting Find My iPhone and Remote Wipe.

As a parent, I find Find My iPhone to be a remarkable way of keeping tabs on my sons’ locations and leaving them important notes. I can set up more than one iPhone and iPod touch under a MobileMe account, so I can track both my sons’ and my own at the same time. But these family arrangements can turn ugly if everyone in the family knows the password. Be careful out there!



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Expecting to Fly – iPhone before the Start of the Apple WWDC

Here it stands on the edge of a feather… expecting to fly. (Or perhaps you prefer the more obscure Buffalo Springfield tune, “In the Hour of Not Quite Rain”). The Apple iPhone stands alone in the lead behind a seething pack of ever-optimistic smartphone companies vying for an ever-widening share of an ever-growing market.

“Expecting to Fly” — Retrospective: The Best of Buffalo Springfield (Amazon) or Buffalo Springfield - Buffalo Springfield Again (Remastered) - Expecting to Fly

“In the Hour of Not Quite Rain” — Buffalo Springfield: Last Time Around (Amazon) or Buffalo Springfield - Last Time Around (Remastered) - The Hour of Not Quite Rain

What certainly will fly — off the shelves — will be a lower-priced iPhone, rumored to be announced next week. The rumor mill keeps on grinding out more new iPhone and iPod touch models with built-in video recording and videoconferencing, a better camera, and a compass for better directional information, as well as new iPod touch models. (Here’s an excellent pre-WWDC review of rumors, from Gizmodo.) What would truly stand the iPhone even more apart from the pack would be video recording and videoconferencing. iPhone 3.0 Software, to be released next week at the WWDC, offers a wide variety of new ways for developers to take advantage of all this technology, and it’s important to realize that Apple’s SDK is keeping pace with all these new features.

So the atmosphere is more carnival-like than ever, with reports of a
healthy-looking Steve Jobs walking about the Apple campus, and Palm
rolling out its Pre amidst a flurry of controversies ranging from its
ability to sync to iTunes to its possible infringements on Apple
patents. The pundits are fanning the flames of Palm vs. Apple as David vs. Goliath to boost traffic to their columns, giving mostly glowing but a few scathing reviews of the Palm Pre (of the glowing reviews, David Pogue’s is the most ebullient, but then he’s probably about to write another missing manual; for the “bad keyboard” review see the Boy Genius). However, as is always the case when there is no real substance to the challenge, no one gives Palm an unequivocal victory — not like they did for the iPhone at its debut. (Here’s Gizmodo’s matrix of Palm Pre reviews.)

As Microsoft grapples with search and Bing, the real battle over the platform that will capture the best developers have to give is between the Apple iPhone and Google Android. While RIM holds a higher share with its Blackberry models, the true momentum of innovation is occurring mostly on these two platforms. Palm has to spring up on its own, without the developer base it had a decade ago. Apple has all the momentum, most of the developers, and an extraordinary base of patented technology, while the rest of the industry is playing catch-up.

And Apple still has the coolness factor — evidenced by the recent New Yorker cover art created on an iPhone (see iPhone Scores Unusual Cover Credit in InternetNews). Authors are paying more attention to the iPhone as a medium for e-books. If Apple indeed as an iPhone/iPod touch tablet in the works, it would enable you to do page layout. The combination of using a camera and using painting apps would introduce a new art form. Once again the other companies will be scrambling to catch up.

Expecting to Post in Tony’s Tips from WWDC

I released my iPhone app, Tony’s Tips for iPhone Users Manual, a few months back, but only now have I been able to show off what I consider to be its most amazing feature: I can update the content without having to update the app. As soon as the iPhone 3.0 software is released at the WWDC, I can refresh the content to provide tips on using all of its new features.

As I quoted myself in my June 1 press release, “I consider this format to be faster than a printed book, more powerful than an e-book. Unlike a printed book or e-book that falls out of date, a reader buys Tony’s Tips once — and it lasts forever, continually refreshed with new content.”

So, as you update your iPhone or iPod touch to iPhone Software 3.0, check out Tony’s Tips to find new information on using copy/cut and paste, the new search feature, and everything else in version 3.0.



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In Search of the Lost Chord: The Musician’s iPhone and iPod touch

Apple’s App Store for the iPhone and iPod touch is vast and brimming with so many interesting apps that it’s hard to get a handle on it all. The price of most commercial apps is so low that the price difference doesn’t matter so much, especially when competing apps are the same or nearly the same price (between $2.99 and $4.99 for most apps; the most expensive in this list is $19.99). It turns out that the time you spend playing with the app is more valuable. You can’t try everything.

So how can you tell if an iPhone or iPod touch app is worth spending time with? Reading the reviews can help, but there is no substitute for hands-on use. Musicians are especially adept at getting their hands onto something and using it. One famous singer and songwriter, Gary Go, will forego musical instruments and perform his show using an iPhone at Wembley Stadium in support of Take That on July 1st, 4th, and 5th. It’s a gutsy move to show that the iPhone or iPod touch is a potent platform for producing music that is capable of entertaining a stadium full of fans.

Let’s start with the simplest tools any musician might need in search of the lost chord.

Cleartune (bitcount) bitcount


Cleartune by bitcount indicating the key (left) and playing a tone (right)

I sing and play harmonica, and never expected to find an app that would be useful for those purposes. But I’m an avid user of Cleartune (not free) — a chromatic instrument tuner and pitch pipe that uses the iPhone built-in mic (or an external mic for an iPod touch 2). I can quickly find the proper pitch for singing. On stage, I’ve used it to quickly show me the root key of a song so that I could grab the right harmonica (which are made in different keys). I also use it to show whether older harmonicas are out of tune and need to be cleaned or adjusted. Others use it to tune acoustic or electric guiltars, bass, bowed strings, woodwinds and brass of all sorts, and any other instrument that can sustain a tone.

Harmonica (Pocketglow/Benjamin McDowell) Harmonica


Harmonica by Pocketglow/Benjamin McDowell

Don’t laugh. I’ve actually used this harmless gimmick to teach the rudiments of playing harmonica. You can either touch the holes to play them, or use your mouth (actually your upper lip), but it’s still a touchy experience — you don’t have to blow or suck air.

Ocarina and Leaf Trombone (Smule) Smule

What can you say about an app that, within four days of its release, became the No. 1 best-selling app on the store? By far the most famous of strange new iPhone apps that defy characterization, Ocarina — the app that turns your iPhone into an ancient flute-like instrument and lets you share the music you make with others — now works with the iPod touch as well. Without any musical training you can touch the “holes” of the ocarina to make music, or blow into an external microphone. Ardent fans post sheet music showing how they play their songs.

Smule has recently released Leaf Trombone, which offers a similar experience with the sound of a trombone. Leaf Trombone takes it a step further with an American Idol-like competition — you can judge performances on the phone, or just watch others playing popular trombone songs. (Such as? You can start playing “I’ve Been Working on the Railroad” or dozens of other songs in its library.)

PocketGuitar (Shinya Kasatani) Shinya Kasatani

If you don’t like the music, go out and make some yourself. You can look for the chord the guitar player is playing in a song, and you can try to play it yourself with PocketGuitar, an app that turns your iPod touch into a virtual guitar. You can press and strum strings with your fingers on the iPod touch screen.

GuitarToolkit (Agile Partners) Agile Partners


GuitarToolkit by Agile Partners includes a chord chart

For anyone who plays guitar or wants to play one, you can’t beat the value of GuitarToolkit ($9.99 as of this writing), which provides a chromatic tuner, a chord finder, a metronome, and pitch reference tones. The chord finder lets you quickly cycle through chords and see the fingering for each chord. Slide your fingers across the screen to strum the chord. The scales feature offers a playable fretboard to hear what each note sounds like, and the metronome lets you dial in an exact count in beats per minute (BPM) or tap along to a song to get the tempo.

Chordmaster and Scale Wizard (D’Addario/Planet Waves) Planet Waves

D’Addario is the legendary string making family that began making instrument strings in Salle, Italy in 1680, and is now a large manufacturer that distributes to over 5,400 retail music stores worldwide. If anyone knows how to search for the lost chord… Chordmaster is a reference library of 7,800 guitar chords. You can hear the chords by strumming with your finger and see them on the fretboard. Scale Wizard, a companion app to Chordmaster, is a scale library that includes over 10,000 modes and arpeggios. You can hear the scales as well as change the playback speed for practicing.

iDrum (iZotope) iZotope, Inc.

iZotope built its reputation providing technology to top digital audio companies such as Digidesign, Sony, and Adobe. iDrum is a drum machine app that offers a ton of great beats and lets you edit and create your own. Versions of iDrum have been developed for rock, hip-hop, club music, and signature editions for bands such as Ministry of Sound and Depeche Mode (which features content from Sounds of the Universe).

MooCowMusic Band, Pianist, Guitarist, Drummer, Organist MooCowMusic




MooCowMusic Band (top), Organist (middle), and Drummer

Band is a collection of virtual instruments (drums, piano, bass guitar, blues guitar, and even crowd noise) that are good enough to produce music — for example, the iBand uses these tools in live and studio recording: Marina (on vocals, piano, and guitar) uses the MooCowMusic Pianist and Guitarist on an iPod touch, and Roger plays guitar, bass, and xylophone on MooCowMusic Drummer and Guitarist with custom interfaces and sounds on an iPhone. (Seb, on drums, plays on BeatMaker — see below.)

You can play complex chords in real time, not only hearing the sound but seeing a visual representation of the instrument (piano keys really depress and bass guitar strings really strum). All instruments can be recorded, overdubbed, and mixed together into a song, which can be stored for later playback. Instruments have individual volume and pan settings, and can be muted or soloed during playback. There’s a metronome for keeping time, and, if you make a mistake, you can erase the last few notes, overdub, or instrument, from the mix and record it again.

BeatMaker (Intua) Intua

Inspired by hardware beatboxes, loop samplers and software sequencers, BeatMaker offers 16 multi-touch pads that let you load, slice, tune, and trigger sounds from an extensive sample library. You can arrange song snippets to your liking, loop and improvise in real time with live pattern recording and fingertip sound control — record new sounds wherever you are, and use them instantly in your compositions. The step sequencer makes music composing easy while
keeping precise synchronization, and you can load and save your sound kits and projects. Seb, the drummer in the iBand, uses BeatMaker with a custom soundset on an iPhone.

FourTrack (Sonoma Wire Works) Sonoma Wire Works

Musicians often have songwriting ideas at times and places where they can’t write them down. Although it will never replace your main recording setup, FourTrack mixes and plays up to four tracks like a pocket-sized version of Pro Tools. Recording in true 16-bit, 44.1 kHz quality, FourTrack works with the iPhone headset mic, or an iPod touch with an external mic. You can record up to the capacity of your iPhone or iPod touch, and then use Wi-Fi Sync to transfer your recordings to nearly any desktop computer, where tracks can then be imported into whatever recording software you use.

FiRe (Audiofile Engineering) Audiofile Engineering

Audiofile Engineering has a good reputation built with AE make Wave Editor, which has rapidly become popular for Mac audio producers and sound designers. This app is a high-quality recorder likely to be useful for recording song ideas, rehearsals, and even concerts — you can use Blue Mikey, Alesis ProTrack or even the internal mic. It offers waveform display, overdub mode for sketching out song ideas, markers with location data, great VU meters for input and output, and support for uploading audio to the Internet using SoundCloud.

Professional musicians are getting in the act of discovering there’s an app for that. By the time you read this, there will be hundreds more.



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App Stores on the New Frontier

By now you probably have read about the issues with the Google Android-based mobile device platform (see “Android exploit so dangerous, users warned to avoid phone’s web browser” by Andrew Nusca at ZDnet).

You may have also read a whle back about Apple’s response to the U.S. Copyright Office that unauthorized alterations of the iPhone and iPod touch are violations (see “Apple: iPhone jailbreaking violates our copyright” by Tom Krazit at Cnet).

What’s missing is the link between these stories. On the one hand (Google Android), applications can appear on the platform overnight without any rigorous oversight, and some could introduce vulnerabilities that could be exploited.

On the other hand (Apple iPhone and iPod touch), the practice of rigorous oversight is exactly what Apple is trying to defend. Jailbreaking opens the Apple platform potentially to all kinds of lawless activity, and Apple doesn’t want that.

Who does?

Apple has been criticized for kicking apps out of the App Store, and then (tentatively) bringing some of them back in when it looked like they wouldn’t be dangerous. I think it’s a wise policy. Apple also has a business to run, and a partner (AT&T) to work with. And guess what? So do other companies. Critics had pointed to Android as a free system, something that Apple should embrace, but just recently, Google also kicked apps out of its store — see Android tethering apps pulled from Market (Android Community). Google cited their distribution agreements with carriers as the prompt for removal.

It’s the same problem. Expect the new Blackberry App World to be similarly policed. The price of “freedom” (in this case, the ability to download very low cost apps to your phone, and the ability for developers to create them quickly and inexpensively) is constant vigilance.

This week’s interesting blips include:

Pirates Board Apple’s iPhone App Store (Gadget Lab from Wired.com). I’m angered by this, even though highly profitable developers dismiss it as a minor nuisance. Why target under-$5 apps? Do they have no ethics? They are not hurting Apple, only small developers. Shareware used to require a $5 or more donation.

RIM’s BlackBerry App Store Opens for Business
(InternetNews.com). You use PayPal to make purchases. We’re going to
see a lot more of these online app stores for different platforms.

Skype for iPhone: It’s official (CTIA show — CNET Reviews). I’m not really a user because I don’t invest much time changing my phone calling habits (I make calls rarely, mostly receive them and send email back). Also, Skype’s iPhone limits irk some consumer advocates (USATODAY.com)
What did these people expect? As AT&T pointed out, Skype “has no obligation to market AT&T services. Why should the reverse be true?” Well, AT&T, good luck holding back the hordes.



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iPhone Tip: Re-sync with MobileMe

Find this tip and many more in Tony’s Tips for iPhone User’s Manual, a $2.99 application for your iPhone by Tony Bove.

One frequent problem I have is that the Calendars on my iPhone lag behind my computer’s calendars — sometimes seriously enough that I don’t have the appointment’s information in my iPhone as I dash off to the appointment.

Life passes swiftly by, and we must keep up. I sync regularly to the MobileMe “cloud” from my computer, and I generally use my computer to enter or change calendar entries. If something happens to corrupt my MobileMe cloud data, the odd occasions I entered through my iPhone are not worth troubling over. Better to simply overwrite the MobileMe data from my computer: replace the entire cloud with an accurate version of the cloud.

You know how to do that: open MobileMe (in System Preferences on a Mac, or Control Panel in Windows) and click the Sync tab, and then click the Advanced button. Select the computer you are syncing from in the list at the top, and click Reset Sync Data.

In the dialog that appears, choose an option from the Replace pop-up menu:

  • On a Mac your choices are All Sync Info; or Bookmarks; Calendars; Contacts; Key Chains; Mail Accounts; or Mail Rules, Signatures, and Smart Mailboxes.
  • In Windows, your choices are All Sync Info, or Bookmarks, Calendars, or Contacts.

Then click the arrow underneath the cloud icon to change the animation so that the data arrow points from the computer to the cloud. Finally, click Replace.

This replaces the data in the MobileMe cloud with the data on your computer. You can also use these steps to go in reverse — replace the data on your computer with the data in MobileMe. To do this, click the arrow so that the animation points the arrow from the cloud to the computer.

The next step is to re-sync your iPhone to the new MobileMe data. Choose Settings>Mail, Contacts, Calendars from the iPhone Home screen, and then touch the email account associated with MobileMe — the one that also has Mail, Contacts, Calendars, and Bookmarks in the subtitle.

The MobileMe account is the one with Mail, Contacts, Calendars, and Bookmarks in the subtitle.

In the settings screen that appears for your MobileMe mail account, touch On for any item (such as Calendars) to turn syncing Off:

The MobileMe account settings screen.

A warning appears telling you that the synced information will be removed from your iPhone, and you can touch the Stop Syncing or Cancel buttons:

Turn off sync, or touch Cancel.

Touch Stop Syncing to turn off synchronization. At this point, the items you chose (Mail, Contacts, Calendars, or Bookmarks) are deleted from your iPhone.

After returning to the settings screen for the MobileMe mail account, touch Off for the item (Mail, Contacts, Calendars, or Bookmarks) to turn it back On. The items you turn On will re-synchronize with data from the MobileMe cloud.

If you prefer, leave any item’s setting Off and re-sync that item using iTunes. For example, if you leave Calendars set to Off, you can then sync your calendars to your iPhone using iTunes — skipping MobileMe in the process. The choice is yours.



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Pocket Tips

I’ve been working steadily on an iPhone application called Tony’s Tips for iPhone Users Manual. It is available now, for $2.99, in the App Store (online or through iTunes).

Tony’s Tips provides helpful tips for using your iPhone with iTunes and MobileMe. I have tried to make something that is better than a manual in your iPhone — a reference that is always up-to-date, easy to search, and organized for quick reading. For a detailed critical overview, see “Does the iPhone Need Help?” by David Needle in InternetNews.

Robert Chin and I designed Tony’s Tips using wiki software on my server and the iPhone engine inside Wikipanion. It works essentially like a one-way wiki, presenting highly categorized content on the iPhone. The wiki content can be updated at any time without affecting the iPhone client. As a result, I can keep the content fresh and up-to-date without having to update the app itself.

Tony’s Tips is an important first step to establishing a new tips format for handheld devices. Authors can create and host the content, sell the clients directly to readers, establish direct feedback loops with their readers, and continually update the products easily so that the content is never out-of-date.

The price ($2.99) is also significant, less than a typical e-book. Author/publishers can charge a low price for the iPhone client and still make a decent profit — possibly more than royalties from a book. Author/publishers can invest in marketing and promotion rather than spending on paper publishing, distribution, and stocking, and having to re-spend again every time the book needs to be updated.

Developing an iPhone app is a painful process, but I applaud Apple’s strict adherence to guidelines to reinforce quality in the iPhone experience. Look what can happen without strict quality assurance!

Nevertheless, Apple must have different people reviewing the app every time we submit it or update it, as they find different things that do not strictly adhere to the guidelines. We cheerfully fix them, only to find something else. Two steps forward, one step back, but we have made significant progress. We expect this update to stick (version 1.1). If you have already purchased version 1.0 in the App Store, no worries; your free update will pop up automatically in the Updates section of the store.

The bugs we fixed to make version 1.1 are:

  • External links to Safari were not working, but are now fixed.
  • The Bookmark Section feature was not working, but is now fixed.
  • Apple wanted us to add a dialog warning you if you are not connected to the Internet. This applies only to certain functions that take you online — you can still read the pages you saved on your iPhone whether you are connected or not.

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Prediction Time is Here Again

Predictions dominate the blogs and columns this month. My own score for last year’s predictions is dismal. Macworld Expo didn’t change it’s name; it lost it’s star keynote (Steve Jobs). There was no Apple TV with an LCD display, nor any kind of Mac tablet or netbook (so far). Well, at least I was right about cool iPhone apps appearing in droves, and the iPhone with 3G was a no-brainer.

One of my favorites every year has been I, Cringely — The Pulpit/PBS by Robert X. Cringely (a pseudonym). His lastest entry “End Game: Cringely’s predictions for 2009 including the coming showdown between Apple and Microsoft” is worth reading (he is closing down this column and starting another on his own site).

I agree with his assessment that Microsoft has reached its peak of influence, that Google has reached its peak of technical excellence (with Android), and that neither company will be grow much larger than they already are (and Microsoft may in fact shrink). Microsoft will roll downhill for a number of years. Google will maintain its leadership position and will remain a good investment, but I don’t expect anything insanely great from the company until the financial crisis is more manageable and advertising revenues come back to normal.

I also agree that Apple is the big winner. It will continue to grow its Mac market share, and the iPhone will make up for a softening iPod market. Lots of pundits believe the company has a tablet/netbook in the wings, as well as a cheaper iPhone, and that we’ll see both before June. Apple also may go through with Cringely’s prediction of a head-to-head battle against Microsoft Office. And if you are looking for signs of true innovation, you will find it in the iPhone’s App Store. It is simply incredible how easy it is to get streaming radio, locate interesting restaurants, find out about events happening wherever you are, carry books and documents with you, and of course access Web sites and Web services. The iPhone app ecosystem is only six months old, and already Pandora has seen its free app downloaded by 2 million users.

One Netbook Per Old Laptop (ON-POL)

Ian Lamont of The Industry Standard offered a thoughtful analysis in “Netbooks: An opportunity for Windows, and a threat to Linux
as to why the nascent netbooks market give Microsoft the edge. Lamont
theorized that Microsoft learned a thing or two regarding the One Laptop Per Child (OLPC) project, and that Microsoft tipped its hand with the new Windows 7 operating system by demonstrating it on a netbook. “The
attraction of converting an old laptop to Ubuntu or some other Linux
distro fades when the cost of getting a brand-new Windows netbook is so
cheap…. Considering it’s now possible to get a new, Internet-ready
netbook with Windows XP for just $350, it’s safe to say many people
will simply not bother with the hassles associated with putting Linux
on an old laptop.”

Fighting back against spammers

By hijacking a working spam network, researchers have uncovered
some of the economics of being a spammer. While the tiny response rate
(less than 0.00001 percent) still means that a big spam operation can turn
over a few millions in profit every year, it also suggests that
spammers may be susceptible to attacks that make it more costly to send
junk mail. According to the researchers, the profit margin for spam may
be meager enough that spammers must be sensitive to the details of how
their campaigns are run and are economically susceptible to new
defenses. See “Study shows how spammers cash in” for details.



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